Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your sattamaka account, covering everything from how deposits via UPI, Paytm or PhonePe are processed…

Applies to all India accountsUPI, Paytm, PhonePe coveredDispute process clearly statedAccount suspension rules includedUpdated terms notified by email

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What These Terms Cover and Where They Apply

sattamaka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms and conditions form a binding contract between you and sattamaka the moment you complete account registration. They govern your access to all games — including Spribe Aviator, Fishing God, Blackjack and Irish Luck — as well as every financial transaction you make. Access to

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our platform depends on local law and is available only where local law permits. If the law in your state or territory restricts participation, these terms do not grant you permission to proceed. Deposits and withdrawals processed through UPI, Paytm or PhonePe are subject to both
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these terms and the policies of your chosen payment provider. Where there is a conflict between the two, our terms take precedence for account-level decisions. We reserve the right to amend these terms at any time; continued use of your account after notification of a change
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constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send a written query about any clause in these terms to our support email. We aim to respond within 24 hours and keep a logged record of every exchange related to your account agreement.

Live Chat Our live chat channel is available for real-time clarification of specific term clauses. Use it when you need a quick answer about account rules, payment conditions or dispute timelines before proceeding.

Help Centre Our Help Centre holds a full copy of the current terms, a version history showing what changed and when, and structured forms for submitting formal objections or requesting a terms clarification in writing.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices Under These Terms

These terms detail the specific obligations we hold toward your account data, your payment records and your right to request changes — here is how each area works in practice.

Data Handling

We collect only the account data needed to verify your identity and process payments via UPI, Paytm or PhonePe. That data is stored on encrypted servers and never sold to third parties without your written consent.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions from your account settings page at any time without losing access.

Account Security

Two-factor authentication is available on every sattamaka account and we recommend enabling it. If you suspect unauthorised access, contact support immediately; we can freeze your account within minutes of a verified request.

Data Retention

We retain transaction records and account activity logs for the period required by applicable Indian financial regulations. Once that retention window closes, data is deleted from our active systems on a rolling schedule.

Your Contact Rights

You have the right to request a copy of all personal data we hold on your account, ask for corrections, or submit a formal deletion request. Use the Help Centre form or email support with the subject line 'Data Request'.

Requesting Changes

To update registered details such as your linked Paytm number or PhonePe UPI handle, submit a change request through the account settings panel. Changes to payment credentials require identity re-verification before taking effect.

Answers to Common Questions About These Terms

These questions cover the clauses India account holders ask about most — from how disputes are raised to what happens when terms change.

They take effect the moment you complete account registration. By proceeding past the registration confirmation screen, you confirm you have read the terms and agree to be bound by them for all subsequent activity.

We send an email to your registered address whenever terms are updated, with a summary of what changed. A version history is also kept in the Help Centre so you can compare any two versions side by side.

You can close your account before the updated terms take effect without penalty. Contact support, request closure and any remaining wallet balance processed via your linked UPI or Paytm account will be returned within five business days.

Submit a written dispute through the Help Centre form or by emailing support with 'Formal Dispute' in the subject line. We acknowledge within 24 hours and aim to reach a resolution within seven calendar days of receiving full details.

Yes, this is your right under these terms. Use the Help Centre data-request form or email support. We collate your account data, transaction history and communication logs and deliver them to your registered email within 10 business days.

Yes, all deposits and withdrawals processed through UPI, Paytm or PhonePe are governed by these terms at the account level. The payment provider's own policies also apply; where they conflict, our account-level terms take precedence for dispute resolution.

We may suspend an account if there is evidence of terms violation, including fraudulent activity or misuse of promotional credits. You will receive a written explanation and a specified period to respond before any suspension becomes permanent.

Terms and Conditions That Govern Your Account

Reach Us About These Terms

Data, Security and Account Practices Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Contact Rights

Requesting Changes

Answers to Common Questions About These Terms

01 When do these terms and conditions take effect for my account?

02 How will I know if the terms have been updated?

03 What happens if I disagree with a change to the terms?

04 How do I raise a formal dispute under these terms?

05 Can I request a copy of the personal data held on my account?

06 Do these terms cover transactions made through UPI, Paytm and PhonePe?

07 What are the rules around account suspension under these terms?

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