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How sattamaka Handles Your Personal Data

Q: How can I request a copy of the data you hold about me?

Email privacy@sattamaka.com from the address linked to your account, stating that you want a data export. We will acknowledge your request within two business days and deliver the export or a formal response within 30 days of receipt.

At sattamaka, we are clear about what data we collect, why we collect it, and how long we keep it.

Data collected only as neededStored on secured serversNo sale of personal dataAccess requests honoured within 30 daysIndia-region account holders covered

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What We Collect and Why We Collect It

sattamaka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on sattamaka, we collect the information needed to run that account: your name, email address, date of birth, and the payment details you choose — whether that is UPI, Paytm or PhonePe. We also log device identifiers, IP addresses and session

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data to keep your account secure and to meet obligations that apply where local law requires it. We do not collect more than what the account flow requires. Payment data passed through UPI, Paytm or PhonePe is processed by those respective payment providers under their own
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data terms; we retain only a transaction reference on our side. Eligibility to hold an account depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you want to request a copy of the data we hold, ask for a correction, or raise a concern about how your information has been handled, our privacy team is reachable…

Email the Privacy Team Write to our dedicated privacy address at [email protected]. Describe your request clearly — account email, nature of request — and we will respond within two business days with next steps.

Live Chat Support Open the chat widget on any sattamaka page. Select 'Privacy Request' from the menu, and a support agent will log your request and escalate it to our data team within the same session.

Postal Address For formal written requests, send a letter to our registered address listed at the bottom of this page. Include your account email and a brief description of your request for faster processing.

DATA HANDLING STANDARDS

Six Ways We Protect What You Share With Us

Trust on sattamaka is built through specific practices rather than broad promises. Below are the six areas where our data handling policy has direct, day-to-day impact on your account and what you…

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the banner shown on your first visit; essential cookies cannot be switched off as they run the account session.

Account Security Measures

Passwords are stored as salted hashes — we cannot read them ourselves. Two-factor authentication is available from your account settings page and we strongly recommend switching it on when you access the platform from a new device.

Data Retention Periods

Active account data is kept for the life of your account plus a period required by applicable law after closure. Server access logs are rotated every 90 days. Payment reference numbers are held for as long as local financial regulations require.

Third-Party Data Sharing

We share data with payment processors (UPI rails, Paytm, PhonePe), identity-verification providers, and cloud infrastructure partners only. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

Your Right to Access and Correct

You can request a full export of the personal data tied to your account at any time. Corrections to name, address or contact details can be submitted through account settings or via the privacy email; we process them within 30 days.

Account Closure and Deletion

When you close your account, we anonymise marketing data immediately. Certain transactional records are retained only as long as required by applicable Indian financial law; after that period they are permanently deleted from our systems.

Questions About Your Privacy on sattamaka

Below are the questions our account holders ask most often about data, cookies, access rights and what happens to their information when they use sattamaka. If your question is not here, write to [email protected].

We collect your name, email address, date of birth and the payment method you register — UPI, Paytm or PhonePe. We also log IP address and device data to keep the account secure. No additional data is gathered beyond what the account flow requires.

No. We do not sell, rent or trade your personal data to advertisers or any unrelated third party. Data is shared only with payment processors and identity or infrastructure partners who help us run the platform, all under strict data-handling agreements.

Email [email protected] from the address linked to your account, stating that you want a data export. We will acknowledge your request within two business days and deliver the export or a formal response within 30 days of receipt.

Yes. Submit a deletion request by email or live chat. We will anonymise marketing data immediately on account closure. Transactional records required by applicable Indian financial law are retained only for the mandatory period, then permanently deleted.

Payments via UPI, Paytm and PhonePe are processed by those providers under their own privacy terms. We retain only a transaction reference number on our side — we do not store your bank account number, UPI PIN or Paytm wallet credentials.

We use essential session cookies (required for login to work), analytics cookies (page-usage patterns) and optional personalisation cookies. A cookie preference banner appears on first visit; analytics and personalisation cookies can be switched off at any time from that banner.

Marketing and behavioural data is anonymised at the point of account closure. Transactional and identity records are kept for the period required by applicable Indian regulations, after which they are permanently and irreversibly deleted from all our systems.

How sattamaka Handles Your Personal Data

Reach Our Data Team Directly

Six Ways We Protect What You Share With Us

Cookies and Tracking

Account Security Measures

Data Retention Periods

Third-Party Data Sharing

Your Right to Access and Correct

Account Closure and Deletion

Questions About Your Privacy on sattamaka

01 What personal data does sattamaka collect when I open an account?

02 Does sattamaka sell my personal data to other companies?

03 How can I request a copy of the data you hold about me?

04 Can I ask sattamaka to delete my personal data?

05 How does sattamaka handle data passed through UPI or Paytm payments?

06 What cookies does sattamaka use and how do I manage them?

07 How long does sattamaka keep my account data after I close my account?

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