Reference

Your Rights and Our Legal Commitments

sattamaka operates under a clear legal framework designed to protect your account, your data and your relationship with us — access is available where local law permits.

Jurisdiction-Aware TermsData Protection PolicyAccount Security StandardsCookie DisclosureUser Rights Charter

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How Our Terms Apply to Your Account

sattamaka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of use govern every interaction you have with sattamaka — from the moment you open an account to every deposit made via UPI, Paytm or PhonePe. We set out what we collect, how we store it and who can access it, all in plain

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language. Eligibility to use our platform depends on your local law, and we expect you to verify that access is lawful in your region before proceeding. These terms are governed by the jurisdiction indicated in our full legal document, and any dispute resolution process follows the
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procedures stated there. We update these terms when regulations or platform practices change, and we notify you of material changes via your registered email before they take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us About Any Legal Query

If you have a question about your rights, a request to access or delete your data, or a concern about how our terms apply to your account, our compliance team is reachable…

Email — Legal Team Send your data access, deletion or terms query directly to our legal team at the address listed in the full policy document. We log every request and respond within 72 hours on business days.

Live Chat — Account Queries For questions about how a specific term applies to your account right now, our live chat support connects you to a trained agent who can escalate to the compliance desk when needed.

Written Notice — Formal Requests Formal legal notices, including objections to data processing or jurisdiction disputes, should be submitted in writing via the address in our terms document to ensure a traceable, legally compliant response.

POLICY HANDLING STANDARDS

How We Handle Data, Cookies and Account Security

We want you to understand exactly how sattamaka manages the information tied to your account — from cookies placed when you browse our lobby to the verification steps we run before releasing…

Data Collection Scope

We collect only the data needed to run your account — identity verification details, transaction records from UPI or Paytm, and session logs. We do not sell your data to third-party marketers under any circumstance.

Cookie Practices

Cookies on sattamaka track session state, language preference and lobby navigation so the site loads your last position correctly. You can manage cookie preferences through your browser settings at any time without losing your account.

Account Security Measures

Every account is protected by password hashing and two-step login verification. We flag unusual login locations and send an alert to your registered email before allowing access from an unrecognised device.

Data Retention Policy

We retain your account data for the period required by applicable law in the jurisdiction governing your account. Once that period ends and your account is closed, we delete personal records from active systems within 30 days.

Who to Contact for Changes

To request corrections to your stored data, update your registered email or phone number, or ask for a copy of your data, write to the legal contact address in our full policy. We confirm receipt within one business day.

Withdrawal Verification Steps

Before a PhonePe or UPI withdrawal clears, our compliance team checks that the destination account matches the identity on file. This step usually completes within a few hours and protects against unauthorised fund movement.

Frequently Asked Legal Questions

These answers address the legal questions we hear most often from account holders in India — covering your rights, data handling, access conditions and how to raise a formal concern with our compliance team.

Email the legal team at the address in our policy document with your account ID and a request marked 'Data Access'. We will send a structured summary of all personal data we hold on your account within seven business days.

Yes. Submit a written deletion request via the legal contact channel. We will close your account and remove personal records from active systems within 30 days, subject to any retention period required by applicable law.

Access to the platform is available only where local law permits. We strongly advise you to confirm that using an online gaming platform is lawful in your specific region before opening or continuing to use an account with us.

Cookies record your session state, preferred language and lobby position so the site behaves consistently across visits. They do not store payment credentials. You can clear or block cookies through browser settings without affecting your stored account data.

Payment details entered during a UPI or Paytm deposit are processed through the payment gateway and are not stored on sattamaka servers in full form. We retain only a transaction reference number for reconciliation and dispute purposes.

Send a written notice to the address listed in our terms document, describing the specific clause in question and the nature of your dispute. Our legal team acknowledges formal notices within one business day and begins review within five.

Yes. Any material change to our terms — such as updated data retention periods or revised jurisdiction clauses — is communicated to your registered email at least seven days before it takes effect, giving you time to review before the change applies.

Your Rights and Our Legal Commitments

Reach Us About Any Legal Query

How We Handle Data, Cookies and Account Security

Data Collection Scope

Cookie Practices

Account Security Measures

Data Retention Policy

Who to Contact for Changes

Withdrawal Verification Steps

Frequently Asked Legal Questions

01 Who do I contact if I want to see the data sattamaka holds about me?

02 Can I ask sattamaka to delete my account and personal data?

03 Does access to sattamaka depend on my local law?

04 How does sattamaka use cookies on the site?

05 What happens to my payment details when I deposit via UPI or Paytm?

06 How do I raise a formal dispute about a term in the user agreement?

07 Will I be notified if the legal terms change in a way that affects my account?

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